• Nuestros bonos regalo tienen una validez de 12 meses desde la fecha de compra y se pueden canjear durante todas las fechas en las que exista disponibilidad dentro de este periodo. Pasado este tiempo, el bono no tendrá valor y quedará anulado.

Indicaciones para canjear bonos regalo:

• Al realizar la compra recibirá dos bonos, uno con el código de canje y el otro bono (sin importes) que podrá enviarlo en formato regalo con una dedicatoria personalizada a la persona que Usted desee. Para canjear este bono, debe acceder a nuestra página web: https://aguaxosa-aventura.com/reserva-online, seleccione la experiencia de su bono regalo, acceda a la pestaña “CANJEAR” e introduzca el código regalo que aparece indicado en su bono.

• Porcentaje requerido: 100%.
• El pago se realizará íntegramente por TPV (tarjeta de crédito o débito) en el momento de efectuar la reserva.
• Se requerirá el 100% del importe total de la reserva por TPV (tarjeta de crédito o débito) en el momento de efectuar la reserva.

Prices:

• General admission (over 12 years old): 20€/person.
• Children’s ticket* (up to 12 years): 16€/person. (*children under 8 years old must do the circuit with a companion over 14 years old)

– Visitor Admission* (all ages): 1€/person (*includes visit to the park, use of the picnic area)

The price includes:

• The activity of the high-altitude adventure park consists of participants taking a tour of circuits in the trees.
• Participants have the possibility of choosing to carry out one or more circuits of the 4 existing circuits.
• The estimated duration of the activity, if the 4 circuits are covered, is about 2 hours.
• The instructors carry out the training prior to the start of the tour and provide the participants with the necessary protective equipment.
• The park has collective accident and civil liability insurance.

Schedules:

Every day from June to September:

• Uninterrupted hours: 11:30 a.m. to 19:30 p.m. (last entry at 5:00 p.m.)

Activity details:

• It takes place in the Aguaxosa Adventure Park in Tapia de Casariego.
• The maximum number of people per schedule is 70 people.
• The available languages are: Spanish and English.
• It is not an accessible activity.
• It is indicated for families with children.

Bonus instructions when purchasing a gift:

• Our gift vouchers are valid for 12 months from the date of purchase and can be redeemed during all dates on which there is availability within this period. After this time, the bonus will have no value and will be void.

Instructions for redeeming gift vouchers:

• When you make the purchase you will receive two vouchers, one with the exchange code and the other voucher (without amounts) that you can send as a gift with a personalized dedication to the person you want. To redeem this voucher, you must access our website: https://aguaxosa-aventura.com/book-online, select the experience of your gift voucher, access the “REDEEM” tab and enter the gift code that appears indicated in your bonus.

Do not forget:

• Comfortable clothes.
• Closed sneakers

Important:

• The activity is doable from 5 years old if height greater than 110 cm.

Payments:

• Required percentage: 100%.
• Payment will be made entirely by POS (credit or debit card) at the time of making the reservation.
• 100% of the total amount of the reservation will be required by POS (credit or debit card) at the time of making the reservation.

Cancellation:

• After the reservation, the participant(s) will receive a confirmation email with the details of their reservation, which will only be valid for the indicated day and time. It is necessary to present the reservation document in printed or digital format where the data and reservation number are clearly visible.
• Sometimes weather conditions make it impossible to carry out the activity. In this case, the client can request to change the activity to another date if there is availability or request a full refund of the amount.
• The client may request a date/time change in their reservation up to 7 days before the reservation date. The change will be subject to availability.
• Non-attendance of participants on the reserved date and time does not allow refunds or exchanges.